Products
Information about our stock availability, products and how to care for them.
Sizing - Finding the right pair
Information about sizing.
Wool Clog Care instructions
Information about caring for your products.
Materials & Manufacturing Info
Information about our materials and production process.
What is the Warranty?
Stegmann guarantees against material and/or manufacturers defects for six (6) months with valid proof of purchase. Clogs and shoes are not guaranteed against normal wear and tear. Our clogs and shoes are well made using the highest quality materials
Species Preservation Initative
Did you know that there are around 1 billion sheep in the world, and more than 200 unique breeds? Even with all that diversity, Merino sheep make up over 50% of the wool producing sheep world wide. The popularity of Merino wool has led to consolidati
How do I handle product defects or issues?
If you've received a product with defects or noticed a defect after brief use, such as separation of the sole or unusual wear on the shoes, please email us with photos of the affected area. We will review the issue and may offer solutions or the opti
Are there more color options for wide width items?
Currently, our selection of wide width shoes may come in limited color options compared to medium width items. We appreciate customer feedback and suggestions on this matter. Please keep an eye on our website for future updates, as we continually str
Are replacement insoles available for specific shoe models?
We do have replacement insoles for specific styles available. The styles are Lieben, Liesl, Eva, Maria, Baden and Vienna. Here's a link:. https://www.stegmannusa.com/collections/clog-care-accessories/products/womens-shoe-replacement-insole
Do you have any smaller or custom sizes available for specific shoe models?
We do not currently offer custom sizes . However, we do have a few styles available in smaller sizes like 5.5. Please use the filter on our site to find these options..
Do you offer Narrow Widths?
Currently we do not offer items in Narrow widths.
Direct Links to Specific Pages to help
Below are direct links to specific Collection pages. These are great to help direct a customer to where they need help:Best Sellers Collection https://www.stegmannusa.com/collections/best-sellers. Narrow (womens only)https://www.stegmannusa.com/coll
Reporting a Product Defect or Warranty Issue
We're proud of the quality of our products and want every customer to have a great experience with their Stegmann footwear. If you believe your product has a manufacturing defect, please contact us so we can review the issue. Please gather the follow
What Is the Difference Between Original Cork and WoolFlex Clogs?
Many customers ask about the difference between our Original Cork Collection and our WoolFlex Collection. Both feature premium wool uppers, generous toe boxes, and exceptional comfort, but they offer different levels of support, flexibility, cushioni
Stegmann vs. Other Wool Clog Brands: What's the Difference?
Customers often ask how Stegmann wool clogs compare to other wool clog brands such as Haflinger and similar European wool footwear manufacturers. While many brands offer quality wool footwear, Stegmann focuses on premium materials, handcrafted Austri
Do Stegmann Clogs Have Arch Support?
Yes. Most Stegmann clogs are designed with built-in arch support to provide lasting comfort throughout the day. Many Stegmann styles feature a cork-latex footbed that:. Our Original Cork Collection generally provides the most structured support. Cust
My Wool Clogs Feel Smaller, Larger, or Different Than Before
Because Stegmann clogs are made from natural wool, they can occasionally change shape due to wear, moisture, humidity, temperature, and storage conditions. In many cases, minor fit changes can be improved. However, it's important to understand what c