What should I do if I am unable to print a return label or scan a QR code from the website?Updated 7 months ago

If you are experiencing trouble printing a return label or scanning a QR code from our website, please check your email.  Our returns system should have sent you a link to your return page.  On this page you can choose to use a QR code or generate and print out a Shipping Label and Return Packing slip.

If you still are having an issue, please contact us directly. We can provide you with this direct link to your return page or email the label to you. Your satisfaction is essential to us, and we want to resolve any return issues promptly.