How does the Exchange Process work?Updated 9 months ago

Our Exchange process is automated and will provide free, pre-paid return labels to print at home for all qualified Exchanges.

Here's how our Automated Exchange process works. Once the return/exchange choices are completed online a return label is created. The new exchange order is created and will be placed as soon as the return item(s) are received and processed at our facility.

If you'd like the new exchange order shipped right away, you will be able to choose an "instant exchange" option during the process.  Your CC information will need to be entered but will not be charged as long as the original item is sent back within the return window.